FAQs:

What’s the best way to reach you with my questions?

Email parentsupport@creativecoding.com

How do I sign up for class or camp?

You can sign up for online classes or camps at https://www.creativecoding.com/online. Choose a program and fill out the registration form to choose your class and we’ll follow up with next steps. Our afterschool programs and summer camps will open registration when schools reopen.

 

As a parent, how does Creative Coding help me?
  • We provide intellectual engagement, social connection with other kids, and a creative outlet.
  • We keep their attention while you focus on conference calls, work, or other demands on your time.
  • We’re parents too and we know the importance of flexibility — plans change! If you find you can’t attend the class you registered, contact us to discuss your refund options or reschedule.

 

How do you customize your classes around my child?

We place beginners with an orientation educator who assesses their current skill level, prepares them to join class, and helps us to place them thoughtfully in the classroom where they’ll be best served.Plus, your child will always be focused on their own project in class because we use non-sequential learning to help them tackle challenges as they arise – keeping them passionate about exploring their own ideas at every turn.

 

Once I’ve signed up, what does my child need to participate?
  • High speed internet connection (cable, dsl, or LTE hotspot)
  • Windows or Mac computer.
  • Chromebooks work in a pinch, but have limited Zoom functionality.
  • Speakers and a microphone (most laptops have these built in)
  • Webcam (most laptops have these built in.)
  • If you don’t have a built in webcam, you can join the meeting a second time with a smartphone or tablet, and prop it up to use as the camera. We need to see each other’s faces to teach effectively, so we use Zoom. Click here for detailed technical requirements.

 

Once I’ve signed up, can I change my class time?
You can move to a different time/day/schedule any time – just contact us and we’ll find a time that’s more convenient for your family.

 

What is your cancellation policy?
If you cancel you’re registration over 2 weeks before the first day of class, we will refund your payment, minus a $50 cancellation fee. Cancellations less than 2 weeks before the start of the class will also be charged a $50 cancellation fee, and we will process your registration refunded if we can fill the spot from our wait list.

 

What sets you apart from the competition?
  • The Creative Coding method focuses on the growth of each individual and our classes level up with them as they grow.
  • Our online class size of 4-6 students allows your kids to get the individual attention they need.
  • We take friend/familiy matching requests. As long as you can be flexible with your scheduling, we will do our best to make sure your child takes class with the people they care about.
  • We’ll adjust your class schedule or reschedule a missed class with no penalty.

 

What is The Creative Coding Method?

Our goal is to be the very best at teaching computer programming to kids in grades 3-5. “Founder Dad” Eric Fredrickson developed The Creative Coding Method to teach and inspire kids in this age group through four core principles.

  • Fun! The most important thing is to make sure the kids are having fun, and fully engaged with their own creative project. We celebrate successes and mistakes. It’s all a part of their coding adventure. If they’re having fun as they create, we literally cannot stop them from learning!
  • Creativity. Every class confronts your child with the question “What do you want to make?” Then we help them do it! Nothing is more exciting than your child’s own ideas. Every session is a non-sequential learning experience driven by their own project.
  • Teaching Kids to Teach Themselves. Our teachers engage with students over video chat, and are trained to see non-verbal signs of frustration. They aren’t there to give answers, but to lead your child through the process of finding answers. By jumping in at the right time with effective questions, your child will discover and create their own solutions for bugs or new features. We are teaching them to teach themselves.
  • Persistence. Coding is hard. Your child will fail a million times before they succeed – but it feels incredible when they face adversity and emerge victorious with a solution they discovered on their own! Our teachers give students guidance during this emotional cycle and help them navigate barriers. After taking our class, your kids will get excited about facing a tough problem because they’ve developed a taste for success. They’ll think, “Wow this is really hard… and it’ll feel GREAT when I succeed!”

 

Do you do private tutoring?
Yes! It is expensive, but private tutoring is available for 1 to 3 students in Scratch and a variety of other programming languages. Email us to discuss. Honestly, a small class size of 6 is very comparable and costs a lot less.

 

What if my child has friends/family in other states or countries that they want to take class with?
Email us about your specific needs and we’ll tailor the schedule to the kids in the group. We just matched up 4 friends from Seattle and Luxembourg and they’re having a blast. We’ll make it work for you.

 

What if my child has a commitment and they have to miss a class?
Our schedule and class focus is customized to your child. Even though we consider sessions to be 8 classes long, they can take those 8 classes as they’re able to. If they miss one, we’ll make sure they get scheduled for another one.

 

Is chatting online safe for my child?

We take several precautions to keep your kids safe.

  • We record every class.
  • We require reports on every class from our teachers.
  • We use private Zoom Calls with waiting rooms. Teachers will never allow an uninvited guest to enter the online classroom.
  • Only Creative Coding employees and fellow parents will ever enter the online classroom.

 

What can I do to keep them safe?
  • Unplug your webcam camera between classes or put it away.
  • Only give your child access to their webcam under supervision.

 

When does registration open for new afterschool classes?
Each school PTA has their own date on which registration will open. Please check your PTA’s website, and/or keep an eye on your school’s newsletter.

 

Can you email me when registration opens?
Send an email with your child’s name and school and we’ll get them on the student waitlist. We’ll send you an invite to register when class opens.

 

Do you offer scholarships?
Our mission uplifts the ideal of “Coding for All!” We’ve had a longstanding policy to “find a way’ to support all students regardless of financial means and we work tirelessly to put people over profits.
If class is cost prohibitive and you truly have a need, we’ve formed partnerships with PTA’s, non-profits, and corporate sponsors to increase our ability to serve more kids. E-mail us at parentsupport@creativecoding.com and we’ll reach out to discuss what options are available to you.

 

How do I set up a Scratch account?
All of our students need their own account on Scratch, the software we use to make games. If you need to set up a new account, head to https://scratch.mit.edu and click on “Join Scratch.”

 

How can I bring classes to my school?
The best way for us to bring a coding program to a new school is at the request of the parents. If you think your kids’ school is a great fit, get in touch with us or request that your school or PTA get in touch! We’ll do the rest. Email us at Schools@CreativeCoding.com.

 

Are you hiring?
Yes, we’re always looking for enthusiastic, hardworking individuals to join our teaching team. Check out what we’re looking for here.